privacy declaration

Last modified: 31 06 1146 8822

 

Assumptions

 

The terms used in this privacy statement and those defined in the General Data Protection Regulation (GDPR) have the meaning assigned to them in the AVG law. We only use the personal data for the purposes described in this privacy statement (basis). This is lawful and transparent. We formulate our privacy statement in plain and clear language and do not try to hide any information. We are also clear about what data we process and how we do it. That is specific and clear. We only process the personal data that we really need. That is data minimization. We are happy to work with you to ensure that the data we process is always correct and up-to-date. That is the correctness of the data. We do not store the data longer than is necessary to achieve the purposes for which your data is collected. That is the retention period. We never share the personal data with other parties, inside or outside the EU, without a valid reason. We also ensure proper security of personal data by taking many technical and organizational measures. When we share your personal data with third parties, we will explicitly indicate this.Hajar Umrah Reizen only shares your personal data with third parties with your permission, if this is necessary for the execution of the agreement or to comply with any legal obligation. We conclude a processing agreement with parties that process your data on our behalf to ensure the same level of security and confidentiality of your data.Hajar Umrah Reizen remains responsible for these processing operations. That is for the integrity and security of the data.

 

Personal data that we process

 

Below you will find an overview of the personal data, purposes, principles and retention periods that we process per category. We also indicate per category with whom your data is shared.

 

Customer data

 

Personal data and purposes:

 

Name and address details (first name, last name, address, postal code, place of residence, country) For the execution of the agreement, invoicing, identification, maintaining the customer relationship and carrying out direct marketing activities. Contact and additional personal data (email address, telephone number , gender) To communicate with each other, to address you correctly, to provide support, to inform you of changes in products/services, to carry out direct marketing activities. Payment details (bank account number, VAT number) To process your payment processing and for the VAT reverse charge if your company is located outside the Netherlands.

 

Basis (legal basis) for the processing: Necessary for the performance of the agreement (click here for more information). Carrying out direct marketing activities (we send you offers of similar products or services or tips about the purchased products or services) falls under “legitimate interest” ( click here for more information ).

 

Retention period: Up to one month after termination of the agreement (click here for more information). We keep your invoices for the legal retention period.

 

Who is your data shared with:

With the government of Saudi Arabia and with all suppliers who are engaged (and request it) for the realization of your trip.

 

Data from webshop visitors

 

Hajar Umrah Travel uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this webshop. You can change cookie preferences by following these instructions. In addition to cookies, this webshop contains one or more web forms in which personal data are processed.

 

Functional cookies

 

Personal data and purposes:Hajar Umrah Reizen uses cookies purely for functionality. These ensure that the webshop works properly and that, for example, your choices and preferred settings are remembered.

 

Basis (legal basis) for the processing: Legitimate interest ( click here for more information ).

 

Retention period: 1 year

 

Who is your data shared with: We are the only ones who receive this data.

 

Analyse cookies

 

Personal data and purposes: When you visit this webshop, we process your (anonymised*) IP address in our statistics to gain insight into the functioning of our webshop and to improve it. * = For this processing we anonymize your IP address before it is processed by the statistics software Google Analytics; as a result, it is no longer personal data.

 

Basis (legal basis) for the processing: Legitimate interest ( click here for more information ).

 

Storage period: The maximum storage period of the Google Analytics cookies has been set by us at 26 months.

 

Who your data is shared with: With us and Google. We have set the Google Analytics cookies in a privacy-friendly manner in accordance with the 'Guide to set up Google Analytics in a privacy-friendly way' as made available by the Dutch Data Protection Authority. For the Google Analytics cookies, this means that Hajar Umrah Reizen i) has concluded a processing agreement with Google, ii) masks the last octet of your IP address, iii) has switched off 'data sharing' so that Google does not share the personal data obtained for can use for its own purposes (Google can only use it for technical support) and iv) does not use other Google services in combination with the Google unless otherwise stated in the section 'Marketing & tracking cookies'. For more information, read Google's privacy policy, as well as the specific Google Analytics privacy policy.

 

Marketing- & trackingcookies 

 

Personal data and purposes: When you visit this webshop, we and third parties use techniques (including cookies in which your IP address is recorded) that enable us to recognize you:

 

to tailor our promotions and content to your interests (personalisation); to show you embedded content such as videos (* Vimeo and/or YouTube ); to show you social media sharing options and widgets (* Facebook , Twitter , LinkedIn , Google , Pinterest ea); to make you interesting offers on advertising networks (Facebook , Twitter , LinkedIn , Google , ea).

 

* = You can pass on your privacy wishes via the websites of these parties. Click on the links in the above list to view the privacy policy of the relevant party.

 

Basis (legal basis) for the processing: Your consent ( click here for more information ). On your first visit to our webshop we have already informed you about these cookies via our cookie notification:

 

This webshop uses functional and analysis cookies for an optimal user experience.Hajar Umrah Reizen and third parties place marketing and tracking cookies so that we can recognize you. View our privacy statement for more information. By closing this message, or by continuing to use our webshop, we know that you give permission for this. You can change your cookie preferences by following these instructions.

 

You can withdraw your consent by following these instructions.

 

Retention period: As long as we have your permission.

 

Who is your data shared with: Cookies from third parties are also placed via our webshop. The privacy and cookie policy of the relevant party applies to the use of cookies by other parties. If you disclose your information to other third parties or to other sites on the Internet, different rules may apply to their use or disclosure of the information you have provided to them. Therefore, we encourage you to read the privacy and cookie policies of all third parties to whom you provide information. Please note that their policies can change regularly.Hajar Umrah Reizen has no influence on this. If applicable, we have concluded a processing agreement with a party, for example when we share your personal data as a result of an advertising campaign.

 

Web forms

 

Personal data and purposes: For example, you can contact us via a web form. Each web form has one clear purpose and if a form contains an extra purpose (for example, subscribing to the newsletter), we will ask for extra permission for this. By completing the form you give us permission to process the requested personal data. For this we mainly use name and address details, the telephone number and an e-mail address.

 

Basis (legal basis) for the processing: Consent given by filling in the form or ticking the box to give consent for an additional purpose (click here for more information). You can withdraw your consent by submitting this via the relevant web form or by sending an e-mail to info@hajarumrahreizen.nl.

 

Retention period: We keep the data until we are sure that you are satisfied with our response. If the contact leads to an assignment, we will retain the data for no more than one month after the termination of the agreement (click here for more information). We keep your invoices for the legal retention period.

 

Who is your data shared with: With us and FijnGoedOnline.nl BV, our online supplier. We have concluded a processing agreement with FijnGoedOnline.nl BV (click here for more information).

 

 

Special and/or sensitive personal data that we process

 

Our webshop and/or service does not intend to collect data about visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@hajarumrahreizen.nl and we will delete this information.

 

Automated decision making

 

Hajar Umrah Reizen does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Hajar Umrah Reizen).

 

 

View, modify or delete data

 

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Hajar Umrah Reizen and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.

 

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@hajarumrahreizen.nl. To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy.

 

We will respond to your request as quickly as possible, but within four weeks.Hajar Umrah Reizen would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. If you have a complaint about how we or our sub-processors handle your personal data, we ask you to discuss this with us first, so that we can see if we can resolve or adjust it to your satisfaction. If we cannot get to that point, you can always submit a complaint to the supervisory authority.

 

How we secure personal data

 

Hajar Umrah Reizen takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of misuse, please contact us at info@hajarumrahreizen.nl.

 

Both we and our suppliers (processors) will make every effort to take appropriate technical and organizational measures with regard to the security of personal data. We do not guarantee that the security will be effective in all circumstances. We will make every effort to ensure that the security meets a level that is not unreasonable in view of the state of the art, the sensitivity of the Personal Data and the costs associated with the security.

 

Changes to this privacy statement

 

Hajar Umrah Reizen reserves the right to make changes to this privacy statement. Changes will be published on this webshop. Therefore, check this privacy statement regularly so that you are aware of any changes. The latest version appears in the "Last modified" section. If you continue to use our webshop after the last change, this means that you acknowledge and approve these changes to this privacy statement and that you agree with the change(s).